Comment by ashtonkem

I disagree, quite strongly.

Let's leave behind this app for a second, and speak in generalities. What should Apple do if it believes that an account is making and distributing spyware or malware? Should they not ban the account altogether? In fact, wouldn't you be mad if you found out that there were playing whack-a-mole with individual submissions from a developer that they'd already decided was harming end users? I personally would be pretty annoyed if it turns out that they let a malicious developer produce spyware and continually tweak and re-submit their apps it until the approvers let it through, and would absolutely support a policy of banning whole developer accounts for certain infractions. I doubt I am in the minority here, even if there are disagreements about what those ban-worthy infractions should be.

So, the question here is whether or not this app is spyware or not. I personally am beginning to suspect yes, both because parental software always toes that line, and based the apps marketing and the developer's comments in this forum. Others might disagree. But while it's reasonable to disagree about whether this is spyware, given the above logic I think we can agree that it's perfectly reasonable for Apple to ban an account that it has determined is making spyware. You should disagree with the determination, and understand that the ban follows that determination directly.

Personally I think the weirdest thing here is the recommendation to make a new account. Generally most companies hate it when you try and recreate an account after a prior ban, and an official recommendation here seems quite odd.