Comment by beaconstudios

Well for a start, worker coops are not commanded from the top down so the owners don't get to just ignore customer complaints, because the owners, being the workers, are the ones taking customer complaints. Worker coops don't solve the problem of the profit motive though, where solutions that hurt the bottom line won't be implemented. That's an issue with markets themselves.

I'm far from an expert in this, and I'm no utopian, but I think it's important that we understand and identify where the problems in our society come from.