Comment by laurent92
4 years ago
I’ve always found “lemming” ridiculous, especially in all software that copied Google despite not being generalist. “We’ve seen you are searching for ‘Phillips screw 24x17’, I won’t tell you that we don’t have any but here are results for ‘Screwdrivers’, just in case you want to use a screwdriver instead of a screw. Also here are a few Phillips TVs, in case this might help you fix your car.”
Product search on websites for traditional brick and mortar stores is the worst for this. I guess they weren't born with the challenge of "if customers can't find the product they want, you will die" that online-only businesses have, but still, it's not like online shopping is a new thing. And people might like to know if the store even has what they need before heading out!
Amazon is terrible for this. Their search is practically useless.