Comment by n00bface

4 years ago

This practice is false advertising at a minimum, and possibly fraud. I'm shocked there hasn't been State AG or CFPB investigations and fines yet.

Edit: Being mad and making mistakes go hand in hand. FTC is the appropriate organization to go after these guys.

>or CFPB investigations and fines yet

>CFPB

"The Consumer Financial Protection Bureau (CFPB) is an agency of the United States government responsible for consumer protection in the financial sector. CFPB's jurisdiction includes banks, credit unions, securities firms, payday lenders, mortgage-servicing operations, foreclosure relief services, debt collectors, and other financial companies operating in the United States. "

It's definitely fraud. The only reason to hide the things they do is to mislead the customer as evidenced by previous cases of this that caused serious harm to consumers.

What do you expect? These companies are making toys for retail consumers. If you want devices that guarantee data integrity for life or death, or commercial applications, those exist, come with lengthy contracts, and cost 100-1000x more than the consumer grade stuff. Like I seriously have a hard time empathizing with someone who thinks they are entitled to anything other than a basic RMA if their $60 SSD loses data

  • There's a big difference in this depending on why the SSD lost the data. If it was fraudulently declaring a lack of write-back cache despite a lack of observed crash-consistency, due to not just innocent negligience in firmware development, that's far different from some genuine bug in the FTL messing up the data mapping.

  • Personally, I expect implementing specifications properly. That's it.

    About "commercial applications", let's face it. Those "enterprise solutions" cost way higher not because they are 10-1000x times "better", but because they contain generous "bonuses" for senior stuff.