Comment by asats

5 years ago

Could you clarify what exactly is a "user registered in Russia" that you are banning? I left the country (because of the government), and now have american billing info in my account, but I still got the termination email.

14 comments

asats

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MilenaO  5 years ago

Hi! I'm in the same boat, I left Russia 5 years ago and now I live in the US and all my billing/account addresses are also registered in the US. I'm confused as to why I got the termination email.

NamecheapCEO  5 years ago

You'll be fine, please contact us and we'll get you whitelisted. Point here if any confusion with our support team.

  • yooga  5 years ago

    There are multiple sanctions, affecting government-related personalities and state companies. Why did you decide to make a ban for the total nation despite on their location, occupation and not same black list of government-related targets?

    • mynameisvlad  5 years ago

      They are a private corporation who is able to choose who to do business with, including blacklisting a full nation.

      They also have what sounds like a sizeable workforce in Ukraine itself, so it should be pretty obvious why they chose to blacklist the entire nation invading their direct coworkers'.

      5 replies →

    • NamecheapCEO  5 years ago

      Tax dollars fund that very government whether directly or indirectly. If you have a property this is anti regime or to that effect. We will consider white listng you.

      4 replies →