Comment by greengarstudios
14 years ago
An organization that had goals similar to the BBB's would be very valuable for many consumers. What are some of the BBB's competitors? What's currently the best alternative?
14 years ago
An organization that had goals similar to the BBB's would be very valuable for many consumers. What are some of the BBB's competitors? What's currently the best alternative?
For the consumers, there's the various state agencies. In Wisconsin, you don't contact the BBB, you contact the department of Agriculture and Consumer Protection. Those guys shut down a regional cellphone provider because of some complaints I and a few others filed about billing practices, etc. They responded to my web form submission with a half-hour very interested phone call.
I've heard similar stories in other states. I've always been told, as a consumer, to avoid the BBB and go through the state agencies.