Comment by Havoc
4 years ago
It's completely ridiculous that Google's customer support process is basically:
1) AI bot
2) Beg HN/twitter for insider help
3) Lawyers
That's absolutely insane for a product set that has become central to one's life
4 years ago
It's completely ridiculous that Google's customer support process is basically:
1) AI bot
2) Beg HN/twitter for insider help
3) Lawyers
That's absolutely insane for a product set that has become central to one's life
HN should add a [Corp Support] tab, if Google & Co won't create their own support system, let's do it here, and add a dark pattern leaderboard for not replying/acting