Comment by frontman1988

4 years ago

Wouldn't be surprised if majority of the customers of this are call center scammers rather than actual call center companies. Amazing ingenuity from the standford grads though, they were able to raise 32 millions for some lines of code.

The main scam call internal detector that my 84 year old mother uses is if someone calls her with an accent she simply refuses to talk to them.

From my understanding, being hard to understand, bad grammar is helpful to the scammer. If you have a recipient who is unlikely to pick up on those red flags, then they are also unlikely to notice the scam.

  • Currently a simple heuristic (don't mean to sound racist here) would be 'don't trust anyone with an Indian accent who calls you'. It's obvious from watching all the scam baiting YT channels like Jim Browning, Scammer Payback and so on.

    But yeah, a better one is probably 'don't trust anyone who calls you', which people will need to adapt eventually.

    • > don't trust anyone who calls you

      Or emails or sends you a text message. This has become my policy. Recently had a medical procedure scheduled. Hospital called me from a random number but wanted me to verify my SSN and address to them. I told them no, but I would be glad to call in to the main hospital line to be transferred back to them so I could be sure that I was providing that information.

      There are just too many scammers today.