Comment by flomo

> That his letter pointed out a real problem never seemed controversial.

Only in retrospect. At the time, the internet was full of people who thought Symbian was Just Fine. And they had sales figures of millions of (mostly 12-key) "smartphones[0]" to prove it. And then this shifted to "Lost Causeism" when whatever MooMooMo platform never got off the ground.

[0] Okay, I had one of these and you could check your email or do a google search, but obviously the iphone it was not.