Comment by KennyBlanken
2 years ago
What's obvious is that you still don't Get It. Your experience as an employee is completely irrelevant to how Nokia treated the press.
Plenty of companies have workforces that treat each other well but treat their customers, vendors, press, etc like they're subhuman annoyances.
I do get it alright.
Some people had a bad experience with a couple of folks and decided to extrapolate to everyone in the company.
Every single company has such pearls. If they don't, they aren't yet big enough.
No you still don't. It's not about which Nokia employee. It's about whether they were external vs internal facing.
E.g. I can perfectly believe the employees of the DMV are super sweet to each other, while being the bane of customers.
Have you stop for a second to wonder what might have been my set of roles, or what kind of relationship I might have had with Nokia customers?
Same applies to thousands of other employees.
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