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Comment by PragmaticPulp

2 years ago

> As someone who is just stumbling into this world and studying ADHD as an otherwise successful adult, Chris’ description (and $99 price frankly) resonated with me and made me think I might be in the target market.

The issue is that this is likely more expensive for someone with health insurance than it would be to go out and engage with a guaranteed licensed medical professional for ADHD therapy.

They use some vague language on the website (look carefully for the "or" in the qualifications listing) to obscure that fact that you might be working with a "coach" instead of a licensed therapist. They also use some moderately misleading language to avoid saying they offer therapy for ADHD, instead offering things like life skills.

Basically, anyone looking at this should first go to their insurance company's website and check the price of true ADHD therapy from a guaranteed licensed medical professional that you can choose yourself. Over the course of several sessions, the cost of doing this through insurance could be much lower and you're arguably likely to get better treatment (coaches cannot provide therapy by law, so they're kind of coaching around it instead).

Thanks for your comments here.

We will definitely look into our language on our website to make sure we're not obscuring anything. We definitely do NOT offer therapy, and you ARE working with an ADHD Coach rather than a licensed therapist. In fact, even if the coach you're working with has a therapist/counselor credential, on our platform that is not the service they are providing.

I'd love to get a better sense of what language you feel is misleading, and we'll work hard to change that to reflect the reality of what we're offering!

Oh - I’m a professional with insurance, as is most of their target market, I’m sure. But most things I do medically require co-pays, feel complicated, require referrals, etc. This feels as accessible as a meditation app subscription, with a better value proposition to me. So I think I was weighing it against that sort of “guided-‘self’-help”, rather than therapy. And I say that as someone who just talked to a therapist, so I’m pro therapy. They just occupied a different headspace to me.

But I can see your point. If I had been looking at this as more of a medical condition that insurance would cover for me, this wouldn’t be my go-to substitute. I also see what you mean about the wording. I gave them the benefit of the doubt since they are trying to convey meaningful authority based on science without trying to claim to be your therapist…they are in an in-between space. But I admit there is likely a way to describe such a positioning without such likelihood of being perceived as being misleading.