Comment by vsreed
2 years ago
Thank you so much for signing up and really looking forward to your feedback about your experience on our platform! What Android device are you using for our app?
We'll definitely investigate on our backend and see if we can reproduce the stuttering on our Android test devices as well. You can always email support@shimmer.care or message the Shimmer admin account directly within the app and we'll make sure to log your bug and prioritize it with the team after investigating!
Thanks, I see the admin chat. I saw it after I posted this. It is a Pixel 3. It also took a while for the video just show up on the page, so I think it really is something with server overload, possibly from being on front page of HN? I'll message again if it is still happening in 24 hours.
Thank you for letting us know! It does seem like that may have been the issue and we'll be looking more into how we can improve that with the team, feel free to DM us within the admin chat if you notice it still later on as well.