Comment by shepherdjerred

It was hard from my perspective because I would rather not ban anyone. You're right that failure to ban could cause players to leave because they are being harassed, but it's hard to know when to step in.

If you're too strict you'll drive off a lot of players, which sounds acceptable, but nobody wants to play on a near-empty server. If you're too lenient you'll have too many hostile players, but at least your server is not empty.

This was by far my least favorite aspect of managing a server, but I still had an overall positive experience and it is a huge part of me becoming a software engineer.