Comment by stevage
3 years ago
That sucks.
I don't like Amazon as a company, but AWS support is great. A couple of times in the past I've made some complaint about them on Twitter, and a rep has actually reached out and helped resolve the issue. And I'm a tiny fish, with monthly bills under $10.
this is not about how tiny you are. it's about having a system in place to fix issues and help your customers.