Comment by seanhunter
3 years ago
That’s completely contrary to my experience. Running a small startup we encountered all 3. For us, MS/Azure were the most eager to please but in many ways the worst from an execution standpoint. GCP were very good from an execution standpoint but absolutely zero support and stories like this one scared us off. Lots of big GCP corporate clients actually use them through consultancies which essentially provide the support and are large enough on aggregate to get listened to by Google. AWS were good at actually doing things and also offered support the couple of times we needed it.
This has been my experience too: Google Apps/GCP might have marginally or even substantially better products than Azure/365 but Microsoft almost never kills products and force you to migrate to their newer offering and they have excellent support folks
Microsoft has learned through the decades where you can make big bucks: charge enterprises through the roof for “basic” stuff, and in return promise them to _not_break_their_shit_ and help them (for even more money) if they screw up themselves.
Now with Azure, basically they’re making that available to smaller scale players as well.
Meanwhile Google operate GCP in fundamentally the same way they operate free Gmail accounts: hey, this stuff is super neat! So neat actually you bunch of freeloaders are not allowed to complain if this free and neat thing spectacularly breaks once in a while! Wait…you pay for this stuff? Naaah!