Comment by thirdusername

I had an incident a couple of years back where AWS couldn’t swap a cancelled CC on AWS after we had for an unknown exception, and we kept getting overdue invoice alerts. and it was during December holiday season. AWS singapore has to escalate to US since it was a billing issue.

A false negative security alert from 6 months earlier was the cause, which had blocked CC changes. It took months to resolve but it was manageable.

I know from first hand from a different experience that you can be months overdue with tens of thousands of missing payments on AWS, and tens of thousands in recurring costs without them closing your account. You can effectively run a quarter of credit line from your hosting costs without any issue if you need that.

Your account manager doesn’t even start raising it personally for the first 3 months, they are very easy to deal with.