Comment by bruce511

You are experiencing a false equivalence here. You are attributing outcomes (as being the same) as being the result of some common factor, when the cause is a very different factor.

Google is big. As are Microsoft and Amazon. Google has bad customer service, therefore so do Microsoft and Amazon.

You tried to x in the cloud. You had a bad experience. Therefore the cloud is bad.

In reality of course big companies are not the same. Bigness does not imply sameness. Google support is well known to be rubbish. Microsoft and Amazon support are well known to be excellent. If support matters to you (like when things go wrong) then take that into consideration.

Same for the cloud. There are advantages and disadvantages sure, but providers are different. Google likes to kill services. Others don't. Startups vanish as often as they appear.

Tech is not the only place where you see this false equivalence. All politicians are the same. All fast-food is equally crap. All cars have the same gas mileage. Turns out, no, they are very different, but you need to dig deeper to understand their differences.