Comment by dopidopHN
2 years ago
I created my twitter account when sending tweet via text was still a thing. Never really used it, so I'm not the right demographic.
But I do think your approach is the right one. I hope you succeed a breaking even and generate a margin for your time.
Thank you for your kind words. If Twitter/Mastodon is not what you need, perhaps I could interest you in my hosted XMPP and Matrix offerings?
I’m self hosting those, thanks. I did notice your offering in the prices.
Maybe you could benefit from clearer price ? For instance not mixing group prices with prices for single accounts?
Idk I suck at that, but I know all those services pretty well and I was having difficulty to follow prices.
That page (like many others) do need a lot of UX love. Pretty soon I hope to be launching managed instance hosting (i.e, people that want to have their own instance, under their own domain) and I'm already scratching my head at how to present two complete different classes of products on the same page.
Figuring out these small issues is hard, it gets even harder when I am promising that I am not doing any type of user tracking or analytics. I just saw a message on the support site about someone who wanted to make a deposit, but reported "on mobile, the button is grayed out". Turns out that on mobile there is no cursor to indicate that the user needs to select the payment method first. So, technically not broken, but functionally this issue could've cost me hundreds of dollars already?
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