Comment by jgrahamc

3 years ago

I'm chatting with folks about how the community stuff is being handled. Linux isn't obscure (it's widely used internally, too!).

And in a days time this thread will be off the main page and nothing will of been done.

Hows the "chatting" going?

  • No news yet; however, one of the other HN comments suggested creating a new Firefox profile using about:profiles and that seems to have worked (whereas clearing cache/cookies didn't work), although I'm still trying to find the root cause because it's going to be annoying migrating to the new profile. I think the deeper issue stands that the process to find the cause of why CloudFlare is blocking large parts of the internet for me is too opaque, so I hope CloudFlare has a broader solution such as a diagnostic code or detailed help page.

    Right now I'm reviewing about:config for non-standard settings. I did find that I did set general.useragent.override at some point and I forgot about it; however, unsetting it didn't help. I went through all other non-default settings and haven't found anything yet.

    • Update: The problem has been resolved. I can no longer reproduce the issue. I'm not sure if there was a fix on CloudFlare's side or if it was because I cleared cookies and cache and restarted my browser after resetting general.useragent.override.

      If it was the latter, I'm sorry to CloudFlare as this was user error.

      However, I do think the two meta points still stand:

      1. Better diagnostics: perhaps a FAQ page that lists common issues such as an overridden general.useragent.override, etc. (obviously without giving anything away to bad people, but I'm sure certain things such as this can be pointed out)

      2. Better responsiveness in the community forum particularly to this category of errors which blocks public internet activity.

      1 reply →

    • I regularly get these infinity captchas on Firefox as well. A couple of days ago I noticed that switching to a different Firefox container let's me pass the captchas.