Comment by statquontrarian

3 years ago

Update: The problem has been resolved. I can no longer reproduce the issue. I'm not sure if there was a fix on CloudFlare's side or if it was because I cleared cookies and cache and restarted my browser after resetting general.useragent.override.

If it was the latter, I'm sorry to CloudFlare as this was user error.

However, I do think the two meta points still stand:

1. Better diagnostics: perhaps a FAQ page that lists common issues such as an overridden general.useragent.override, etc. (obviously without giving anything away to bad people, but I'm sure certain things such as this can be pointed out)

2. Better responsiveness in the community forum particularly to this category of errors which blocks public internet activity.

> If it was the latter, I'm sorry to CloudFlare as this was user error.

The fuck it was. None of user agent, stale cache or cookies should have any bearing on you being allowed to view websites.