Comment by bgro

3 years ago

Reminds me of when I logged into a gmail account I forgot about for like 13 years.

Google asked me to verify I'm a not a robot, so I did. Then it said I "couldn't be verified" anyway so I did it again, but it gave me like 20 questions in a row.

It said I once again "couldn't be verified" at the end of it (I clearly didn't fail) and I would need to verify my phone number and email. So ha! Got you there.

...But I did that, I verified both which was clicking links or entering authentication codes from multiple devices and multiple linked accounts. After running out of excuses it just eventually said something like "You cannot log in at this time," despite having completed every security challenge.

I absolutely didn't fail any, and if I had, it would have immediately kicked me out and stated so which has happened before on other computers in previous years for different accounts. I wasn't on any VPN and didn't have any abnormal operating system or other settings. This was either main stream, up to date Firefox or Chrome or both. It was on my main regular computer in the USA in a popular tech professional city.

I never got the password wrong while it asked me to log in or anything, which it did about 10 times. I got everything and all security questions correct on the first try without any level of failure in regular human time.

Absolutely nothing should be setting off major red flags... If they're not going to approve my login, they shouldn't have me dancing through hoops for hours. I passed every test and verified registered devices associated with my account and verified security emails sent to other accounts that it was indeed me. If I pass every security check, why do they get to still decide no after wasting hours of my time? Why not just reject me straight away?

It's like winning the lottery and jumping through every hoop to verify that I legitimately bought the ticket in a legitimate circumstance with absolutely my money and they keep going through a checklist of loopholes to not pay out. When I don't meet any of the loophole conditions that they're trying to stretch to meet, they just give up and say "No, you didn't win." Actually, that sounds like a recurring real major problem that actually happens in the US now that I think about it.