Comment by jrockway
3 years ago
I'm not sure Discord knew what it wanted to be. Private for your friends, but not end-to-end encrypted. Chat for streamers with rooms, but not a streaming platform. (They tried. Twitch also tried to make a Discord-like desktop app.)
Now they seem to be leaning into being Slack (notice that you can switch accounts, so your coworkers don't know you're xXxedgygamer69xXx or whatever.)
My takeaway is to always be a little scared about accepting investments. Your investors will make you hire people, who will want to work on something. The end result is a Frankenstein's Monster of a product.
It wasn't meant to be "private" in the e2e sense. It was just meant to be a modern reimagining of Ventrilo/TeamSpeak, which were group chat programs for gamers. The video call stuff came after (since it was strange to not have video if you were already voice chatting in the year 201X). They want to branch outside of servicing online gaming communities but that was their origin, and you can still see how that culture affects their product design today. A good way of understanding the product is to just ask "would online gaming communities use this?".