Comment by nimos
3 years ago
Seems like this violates a few of the notice requirements most clearly:
(ii) Carriers must allow customers to reply directly to emails containing CPNI notices in order to opt-out;
As it came from a no reply address.
They have "If you prefer to opt out of letting Fi use and share your CPNI with Alphabet and Google services, you can do so by replying here" text in the email with "here" being a hyperlink that takes me to my main google fi profile page but doesn't even turn off the opt-in.
Looking forward to absolutely nothing happening! Is there even a private right of action?
Clicking the link in my email last night immediately forwarded me to a "You have been opted out" page.
I was using Chrome on a Chromebook I was logged into with the account I use for Fi, and the Fi app was installed, though.
Interesting - yeah does work for me now but last night just redirected to the home page and was still enabled when I checked privacy settings.
I'd argue a hyperlink 4 paragraphs deep in the middle of a sentence doesn't meet the standard of "reply directly" but I'm sure Google's lawyers feel different.