Comment by h2odragon
2 years ago
How would coming up with good metrics for "management" be any easier than coming up with good metrics for "programming"?
At least programming has some verifiable realities that can be witnessed objectively by multiple observers. Not that such things are often used on "metrics", but they could be.
The quality of someone's management is hard to assess from outside, much less objectively verify. Has your manager increased or decreased your productivity today? Was it necessary that they do so for a larger goal you're not considering? Were they just power tripping?
That's exactly my point. Managers who protested the use of metrics on them would inadvertently undermine the argument for using them on developers.
Measuring is an aggressive act intended to invoke control that has a veneer of innocence.
That said I'm now wondering if there wouldn't be some metrics which might prove useful to workers either way.