Comment by usefulcat

They don't just send emails, they also send texts. Given that this is the 7th time they've done this in the past ~2 weeks, if anything I would expect people to be more likely to ignore the messages now, since (from the perspective of residents) nothing obviously bad happened the other 6 times.

The difference is that this was the first time that they followed up the first message with a second one when reserves became critically low and the frequency started dropping. But by the time I saw the second message, it was obvious from their dashboards that the situation was well on its way to being resolved, so I'm doubtful the second message had much affect either way.