Comment by shaklee3

We had a problem like this too at a satellite company. A customer claimed their service was cutting out every day between 3-4pm. There were no service outages, and it only seemed to affect them, but we did see their modem drop consistently each day. Turned out it was a very low elevation location to where the dish was virtually horizontal. They received UPS packages almost daily around that time, and the truck was blocking the signal long enough to lose service momentarily.