Comment by eszed

2 years ago

I used it for a couple of theatre projects, and thought it was great. The multi-media sharing was like nothing else at the time, and the threaded discussions worked well. I don't remember the details, but I think we had to stop because everyone I was working with had collectively run out of invites and Google wouldn't give us any more. (And by "wouldn't" I mean "completely ignored emails to their 'user feedback' address", which seemed to be the only way to contact support for the project.) I was, and still slightly am, disappointed that it went away.

A few years ago I was invited to a (pre-release, I think) focus group at Dropbox headquarters on their Dropbox Paper project. We went around the room, speed-dating like, to different tables, where PMs and/or engineers showed us particular UIs or use-cases and asked for feedback. At every table I told them that "this looks a lot like Google Wave", and was met with blank looks.

There are downsides to the tech industry's extreme youthfulness.

I worked on Dropbox Paper and I find the last anecdote hard to believe.

Every engineer and PM (there was only one) I knew on the team was aware of the origins of the Paper codebase and the connections to Wave, since it was a fork of Hackpad (acquired by Dropbox) which in turn was a fork of Etherpad (acquired by Google).

What year was this focus group?

  • Oh, geeze. Probably 2018? I'm sure I'm getting the titles, and possibly seniority, of the Dropbox folks there wrong. They might have just been low-level flacks. All I can tell you - hand on heart - is that I mentioned Wave at least twice in different groups, as a point of (favorable) comparison, and they disclaimed knowledge. Either they were genuinely ignorant, or had been instructed for some reason to play dumb.

    I liked Dropbox Paper, and tried to get several projects I "owned" at my company going on it. No one, and I mean no one, else could grok it. We defaulted quickly back to laborious email chains. Grrrr.

    It's odd how some tools seem intuitively useful to some kinds of minds / work, and not to others. The Wave / Wave-like interface has an appeal to techies, and was responded to positively by the the theatre professionals with whom I used it in ~2010. Paper was utterly rejected by the biz-dev sorts with whom I work now. I suspect that has something to do with creating something new vs uncritically applying known algorithms. But I don't really know, and that may be an uncharitable analysis.