Comment by skybrian

2 years ago

This speech seems to be largely future-oriented, about hopes and dreams for using AI in high-trust ways. Yes, we rely on trust for a lot of things, but here are some ways we don't:

Current consumer-oriented AI (LLM's and image generators) act as untrustworthy hint generators and unreliable creative tools that sometimes can generate acceptable results under human supervision. Failure rates are high enough that users should be able to see for themselves that little trust can be placed in them, if they actually use them.

We can play at talking to characters in video games while knowing they're not real, and the same can be true for AI characters. Entertainment is big.

Frustrating as they can be, tools that often fail us can still be quite useful, as long as the error rate isn't too high. Search engines still work as long as you can find what you're looking for with a bit of effort, perhaps by revising your query.

We can think of shopping as a search that often has a high failure rate. Maybe you have to try a lot of shoes to find ones that fit? Often, we rely on generous return policies. That's a form of trust, too, but it's a rather limited amount. Things don't have to work reliably when there are reasonable ways to recover from failures.

Often we rely on things until they break, and then we fix or replace them. It's not good that cell phones have very limited lifespans, but it seems to be acceptable, given how much we get out of using them.