Comment by dang

(I detached this subthread from https://news.ycombinator.com/item?id=35932851.

I think the only way to handle this is by responding to bad arguments with better arguments and to false information with correct information—and to do this as neutrally as possible. Focus on clear information, and try not to let your feelings turn into aggression toward the other person. This is not easy, but it's in your interest to do it, because when commenters get aggressive with each other, fair-minded readers recoil.

For extra influence, if you can manage it: look for a way to connect with the other person, acknowledge some aspect of what they're saying, and implicitly make it clear that you're not trying to defeat or destroy them, but rather to understand. This is a big multiplier on how persuasive your comments become.

As for leaving bullshit unchallenged, I know it's hard to walk away from a thread that one feels is dominated by falsehood and distortion, but walking away is sometimes the most effective thing you can do. Here are a few thoughts which I try to remember in such situations:

(1) The internet is wrong about approximately everything. You can't change that, and you'll burn out trying.

(2) The one who walks away first usually comes across as stronger.

(3) Other people are not that different from you. When someone seems crazily wrong, they're most likely not bad or evil, but ignorant: they don't know what you know because they haven't experienced what you've experienced. For this reason, sharing your personal experience is probably the most effective thing you can do.

(4) When other people say things that produce strong feelings, try to let the feelings run their course in you before coming back to react. This is painful and hard, but it's in your interest.