Comment by colechristensen
2 years ago
PagerDuty’s cheapest plan is $21 per user month
OpsGenie’s cheapest is $9 per user month but arbitrarily crippled, the plan anybody would want to use is $19 per user month
So instead of a factor of ten it’s ten percent cheaper. And i just kind of expect Atlassian to suck.
Datadog is ridiculously expensive and on several occasions I’ve run into problems where an obvious cause for an incident was hidden by bad behavior of datadog.
Heii On-Call is $32 per month total for your team — not per user. https://heiioncall.com/ (Full disclosure: part of the team building it)
Looks super interesting, and that $3/month for hobbyists is just low enough to meet my budget for hobby services, but please, for on-call stuff, you gotta have alerts that make phone calls. Nothing else is going to wake me in the middle of the night. This is the #1 feature I expect from an on-call service - you're on-call because you will be called.
Thanks for the feedback!
We use iOS “Critical Alerts” and similar on Android that breaks through any Do-Not-Disturb settings. https://heiioncall.com/blog/better-alerting-for-heii-on-call... Would you be willing to give that a shot? It wakes me every time :)
(It’s configurable too; we have vibrate-only or silenced modes. Think old-school beeper.)
In the rare case that it doesn’t wake you, we have configurable escalation strategies to alert someone else on your team after a configurable number of minutes.
2 replies →
We are building a great and affordable incident escalation tool as well:
https://allquiet.app
With SMS, Phone Calls and Critical Alerts / DnD override.
We're 5 USD/user.
We try to build as close to our users as possible. Happy for any new try outs! :)
(I am co founder)
How do you pronounce that?
“Hey”.
Grafana OnCall can be self hosted for free or you can pay $20 a month, and still always have the option to migrate to self hosting if you want to save money
I just started building out on-call rotation scheduling to fit teams that already have an alerting solution and need simple automated scheduling. I’d love to get some feedback: https://majorpager.com