Comment by gscott

I spent 8 years buidling and running a crm system as a solo project. (https://web.archive.org/web/20080706045541/http://officezill...). I agree without a programming language and database for users to build their own stuff in like Salesforce does any groupware/crm is doomed.

But I think of the YC requirement more like build a Zapier and make your crm all an API. Use some sort of AI or business logic for users to glue it together.

But at the end of the day you still would need to build out an internal programming language as well because it still would not be enough without it.