Comment by tw04
2 years ago
They need to actually listen to users. Signal needs to support SMS, they need to support backups, they need to support easily migrating to new devices. I don't care if it makes me slightly less secure, make it a checkbox in the client that I agree if I enable the features, I'm a moron because some nation state could abuse it.
Otherwise, it'll always be niche. I'm never getting non-technical friends and family to adopt a messaging app that isn't unified for SMS and secure messaging. When they say "users might not know they're sending insecure SMS messages" - fine, you own the client. Make the client bright red with a flashing "INSECURE MESSAGES" across it for all I care. It's not hard to inform a user in 2024 that they are sending a less secure message.
Signal has so many footguns that I stopped recommending it. I know more than one person who lost all their messages and pictures when they switched phones.
> I'm never getting non-technical friends and family to adopt a messaging app that isn't unified for SMS and secure messaging
Er, what? So no one you know uses Whatsapp, FB Messenger, Telegram, Google Talk, or anything else? I suppose it's possible that's true, but even if so, you and the people you know do not represent the common-case user.