Comment by mike503

2 years ago

Last I interacted with their support, they had plaintext view of my customer's password. They used it for verification.

Terrible company. Terrible practices. Pathetic.

Ugh, flashbacks to Hostgator, where random employees (like literally all of the customer support trainers and supervisors?) had access to view not only the customer's "security PIN" but also their full, unredacted CC#... (And everyone else could see 10 digits of the CC#, i.e. only 6 digits were masked!)