Comment by amtamt

2 years ago

Something very similar is happening, at a very rapid pace, in software development.

Writing software is nothing like building airplanes.

99% of the time it doesn't matter because most software is worthless or trivial. A sibling thread highlights the decline of Google: What a horror if someone were to receive subpar search results or view an advert that hadn't been auctioned at the most profitable rate.

  • Yeah, that's what the MCAS team thought. Oops!

    There is a lot of software used in finance, medicine, transportation, logistics, aerospace, manufacturing, and robotics where a simple whoopsies isn't going to undo the loss of money and the loss of life.

  • > subpar search results

    This isn't as innocuous as you make it. Add up wasted minutes for millions of users and you're looking at thousands of lifetimes.

    I don't think it's an exaggeration to say that access to information is a force multiplier. Google doesn't have a monopoly on that, but it's hardly worthless or trivial.

    • Google (and most web software firms) are very lucky to operate in an industry where getting it more-or-less right 70% of the time is extraordinarily profitable, and the consequences for getting it wrong in any individual case are trivial.

      There are many industries where this is not the case: aerospace, medical device engineering, and live TV production all come to mind.

    • I don't think his point is to say subpar search results aren't "impactful" but that they aren't going to cause a loss of life. If you work anywhere in the aerospace industry mistakes often can have that result.

  • Of course not, but even by that analogy airplanes manufacturing is <1% of total manufacturing and we are worried about planes.

    That 1% of the time software is critital, it is messing too many lives... things like royal mail and what not.

Just look at Google

  • Anecdotally, the average member of the team I'm in (in Europe) is probably mid-30s with at least 10 years of experience.

    Less than 5 years of experience at Google is, to be fair, common. But the company doubled in size over that time, so it's inevitable. And higher turn over in tech is common (and I don't think that is necessarily reflective of anything other than the fact it's easy to get another job as a software engineer).

    I can't state much on the layoffs because my team was not heavily affected.