Comment by edpichler
2 years ago
Once I had an Internet cable that stopped for a while whenever I turned on the microwave (understandable), and also stopped when started raining. The trickiest part was that it turned off just for a while and ONLY at the beginning of the rain.
I called the telecom company many times. They charge per visit in case no problem is found. I always had to explain the situation and ask the technician not to charge me and come when it started raining, a very hard thing to do because we cannot predict forecast and the network went down for 10 min only.
It does not seem a big problem, after all, I could just wait 10 minutes. After this happened multiple times a day every rainy week, making me lose meetings, work, server connections, etc... I had to patiently chase the telecom company and even ask for the personal phone numbers of technicians (to ping them when it was going to rain) until they finally found a solution.
Don't leave it at the cliffhanger
It was due to a pipe connected to the rain gutter in the house. At the beginning of the rain, the amount of water streaming through was hitting perfectly a joint in the internet cable. So it was happening only when the rain started, and stopping when the little stream got stronger and consequently jumping it and not hitting the cable joint anymore. It was discovered by the technician. He found it somewhere in the 100m of the cable coming out from the street pole, not an easy task.