Comment by whoisburbansky

2 years ago

It plays out this way because anything anyone buys with a credit card, reward card or not, ends up costing 2-3% more than it would otherwise have, because of interchange fees. If you have a rewards card, the CC issuer turns around and gives you, say, half of that back (1% cashback on everything) and keeps the rest. It's kind of like a tax break that you only qualify for if your credit score is above a certain threshold, but you have to pay into regardless of income/credit score.

> ends up costing 2-3% more than it would otherwise

This is a very simplified view. Cash handling is not free. Fraud levels with cash are different. Overall attractiveness of a small but cash-only business is different.

  • The alternative to credit cards that charge 2-3% fees shouldn't be cash, but rather debit cards with close to zero fees.

    Cash handling isn't free, but a digital transfer that doesn't have rewards is obviously cheaper than a credit card.

  • There is a reason every concert and sports venue near me has gone cashless. It's not because they enjoy giving away 2-3% of their revenues but rather those places aren't active every evening and tend to turn over employees quickly. Handling cash is expensive and risky in that environment.

    • In a concert and sports venue concessions environment you're also prioritizing throughput much more than most businesses. Being cashless helps with throughput a lot - the employees don't have to wait for people to count their money, then recount it, and spend time making change.