Comment by softwaredoug
8 months ago
Cloudflare was the company that went viral for the firing of an account rep not hitting her goals. I wonder if it’s overall indicative of not a great culture in terms of relationships with enterprise customers.
8 months ago
Cloudflare was the company that went viral for the firing of an account rep not hitting her goals. I wonder if it’s overall indicative of not a great culture in terms of relationships with enterprise customers.
> Cloudflare was the company that went viral for the firing of an account rep not hitting her goals.
How is that something worth going viral over? Salespeople get fired all the time for not meeting their sales goals. Engineers similarly get fired all the time for not meeting their productivity goals. If you don't do your job well, don't expect to keep it.
And if I recall correctly, in this particular case, she was a green employee who hadn't even made a single sale yet! What more obvious of a layoff target is there than that? Would you keep a green unproven salesperson over a proven veteran salesperson who's landed 9 figures in sales?
While I agree with you, I think the call is for companies to be less psychopathic and stop onboarding people within 90 days of mass layoffs.
Especially in a world where people pick up their whole lives and relocate for jobs. Recent joiners aren't getting any sustainable kind of severance either. The idea is if you're hiring them you have a minimum commitment to support their success.
Yes she was an obvious fire, but it's also the organization's fault. Enterprise deals also take way longer to close than that...
All that said, salespeople can and do move jobs a lot. I'm sure she'll be fine.
>I think the call is for companies to be less psychopathic and stop onboarding people within 90 days of mass layoffs.
Was there any indication that the "mass layoffs" were planned 90 days in advance?
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She did say that she didn't bring in any customers...
She did say she was around for only 6 months and enterprise sales cycles can last 12+. Though I guess if you’re engaging in scammy behavior it can be much less… maybe she wasn’t willing to do that.
Although in OP apparently the enterprise sales cycle is 24 hours
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Sorry, but if you‘re onboarded in a Sales Team you‘re at first getting small fry customers to get used to your Job. Cloudflare is massive and a complete no-brainer for 95% of companies. Not only that, she couldn‘t even land a single enterprise upcharge. Cold calls are hard, but upsells are much easier because companies are pretty much vendor locked with CF.
If you can‘t land a single customer in 6 months under these circumstances, you‘re likely just not a good fit.
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