Comment by Zak
8 months ago
OP isn't the only customer whose trust they lose by handling the issue in this way. It's fine if they want to terminate a relationship with an unprofitable or risky customer, but doing it with insufficient notice to make other arrangements is pretty extreme. In a case of blatant abuse, that might be reasonable, but that doesn't seem to be the case here the way OP tells it.
I did quickly search the TOS for the word "gambling" and did not find it.
4. TERMINATION OF USE; DISCONTINUATION AND MODIFICATION OF THE WEBSITES AND ONLINE SERVICES
We may at our sole discretion suspend or terminate your access to the Websites and/or Online Services at any time, with or without notice for any reason or no reason at all. We also reserve the right to modify or discontinue the Websites and/or Online Services at any time (including, without limitation, by limiting or discontinuing certain features of the Websites and/or Online Services) without notice to you. We will have no liability whatsoever on account of any change to the Websites and/or Online Services or any suspension or termination of your access to or use of the Websites and/or Online Services.
Yes, that means OP probably can't sue them. My comment is about customer trust.
OP isn’t a customer (anymore), therefore customer trust isn’t a concept that exists for them anymore.
For everyone else, this clause is pretty much standard for all SaaS services. Take your pick. If you don’t want this level of service with any vendor you have to sign an enterprise contract where termination procedures are agreed upon more intentionally by both parties.
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This still doesn't contain the word "gambling". Instead, it says that they can terminate your account at any moment, for any reason, no matter what your business type is, which is the opposite of "trust".
Oh well, last I checked “gambling” will match with a .* regex pattern.
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