Comment by BadBadJellyBean
1 year ago
I wouldn't mind the delays that much if we had more direct connections between cities. But the reality is that you book a connection to another city, and that connection was never possible in the first place because of some construction work or bad rails or something else. They know they can't make that connection but they never update their schedule to reflect that. And then you are on the first leg of the journey and everything goes to hell. You have to find a replacement train, your reservations are void, you have to wait hours.
And the worst is that you have no recourse. You get 25% of your ticket after ONE HOUR! It makes me so angry.
> And the worst is that you have no recourse. You get 25% of your ticket after ONE HOUR! It makes me so angry.
Unfortunately, it's not as if airlines were any better. Less than 3h of delay and you get nothing.
At least, with DB you can get the money for your reservation back if they cancelled your original connection. Still sucks to be in an overcrowded train without a reservation, though.
Direct connections are definitely better, as you say.