Comment by fancyfredbot

1 year ago

Santander doesn't think you care that their app is so big.

Are they right?

Personally although I find this wasteful and sloppy, if Santander have better interest rates or branches close by, or basically anything else going for them then I'll happily ignore the size of their app. So at least in my case they'd have been right to assume that I don't care.

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delecti  1 year ago

I agree with this. The two banking apps I have installed are ~250MB and ~180MB (Chase and Capitol One), but I had no idea about either until I just checked. As far as satisfying me as a user is concerned, any effort spent optimizing for storage is wasted.

  • intelVISA  1 year ago

    Size is meaningless by itself but it's a decent proxy for quality.

    I know publicly benchmarking DBs is mostly illegal, but I wonder if public analysis of common consumer apps for consumers' informed benefit would fall into similar gray areas.

lxgr  1 year ago

I feel like the only apps incentivized to change this are the ones that people don’t have to use (to use their bank account, because their employer makes them etc.) and that have competition installed in the same phone.

At least I sometimes prune my app list by size every once in a while (when I run out of space); I rarely need to get past the top 15, but everything in there gets a very close look.

I’d never delete my primary bank’s app, but the 10th food delivery service app I’ve only installed for a promotion? Gone without a second thought.

In that sense, Santander is probably extremely safe, given how infrequently people change banks. (That’s also why they can get away with poor app experiences.)