Comment by iLoveOncall

10 days ago

The pricing page is incredibly misleading if not outright illegal.

At the top of the pricing page you show that it's $9 a month to have 10 links and enable round-robin call handling, but looking at the FAQs at the bottom, it's actually $9 a month PER USER:

> OnAir costs as low as $9/user/month. This price is per user, per month. Other pricing plans are displayed on this page. Higher enterprise plans are available starting at $250/month for up to 50 users.

This means that for $9, you actually do NOT get round-robin, since you'd need to pay at least $18 (2 users) to benefit from it.

Similarly the 10 links make it seem like you can have links to reach 10 people, but once again this would in fact cost $90 a month.

Hey. A single user can indeed use round-robin; they can connect multiple devices (up to 3 on a single license Basic Plan). In that sense, a single user can have round-robin among three mobile phones. Having said that, will think more on how to make this more clear.