Comment by blakeburch
7 days ago
I really like this idea, but not for the listed business use case. I don't imagine many people under 40 are likely to "hop on a quick call" to ask a question about a product that wouldn't already be handled by a standard customer support line.
As a privacy nut, I love the idea of giving people a way to contact me without having to explicitly reveal my contact info. With a service like this, you could embed the call URL on your website, business card, socials, etc. so that you could track which source generated the calls and rotate them as necessary.
Even better if I could control who can contact me at what times. I'm assuming those types of rules could be baked in with IP blocking.
See my Ask HN thread on a related subject - https://news.ycombinator.com/item?id=41035513
Your idea seems to build on what people often do with virtual, credit card numbers. They use different numbers for different businesses. If they get ripped off, they can narrow down which business was used for that.
On top of that, different points of contact might also have different, response policies. Like your existing customers vs targeted leads vs random people. You’d really want to know which were calling you.
Precisely. I'd love that same level of virtualization but for calls.
Just saw your other thread (but can't respond on it). We offer a similar service, no need to share your number. Add a call now button to the website, user clicks on it and you can take the call on your laptop/cell phone/PBX/browser. If not, call goes to VM (and you are sent an email with the message).
This was our original focus and remains core. Currently, you can create and share unique links across channels for different purposes. In the medium term, we'll introduce disposable 'aliases', which are designed to be throw-aways, like Fastmail’s "masked email".