Not everything needs to be computerized and completely automated. You're allowed to just... use human labor.
Sure, if every phone call requires an operator that doesn't scale. Okay, so we now have automatic routing. But having a receptionist to route company requests, which may be complex and may not map nicely, still makes sense. It's a human operator, and you pay them. So what, it's a small expense.
Scale to what? You could manually look at the top million searches each year with four average college graduates.
In all languages of the world? Is that realistic? How could you know whether something in Vietnamese is spam or not?
In my opinion it could work, but you'd definitely need 40-80 and not 4 people.
Google has ~180k employees. that seems like a pretty small price to pay to make search work...
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Not everything needs to be computerized and completely automated. You're allowed to just... use human labor.
Sure, if every phone call requires an operator that doesn't scale. Okay, so we now have automatic routing. But having a receptionist to route company requests, which may be complex and may not map nicely, still makes sense. It's a human operator, and you pay them. So what, it's a small expense.