Comment by fallingknife

1 year ago

Sounds like they refunded anything that went wrong so it's not really as bad as you make it sound.

critically, only when customers reached out. which means tons of people that weren't eagle eyed got defrauded.

No, they refunded when a customer complained. Any customer that didn't notice or didn't complain didn't get what was rightfully theirs. That should be criminal, if it isn't.

Refunds limit damages in a lawsuit, but don’t prevent legal issues.

Especially important when explicitly saying you’ve done these things.