Comment by pera
1 year ago
I had a similar situation with Santander many years ago: it was a small amount and happened when I was closing my account, bank manager couldn't explain it and escalating the problem was a pain - especially because I was about to move to another country and had more urgent things to do.
I wonder how common issues like these are...
I think it's quite common, it's just that people do not notice these things.
I also had it happen one time, the bank eventually figured it out and fixed some error on their part.