Comment by hiatus
1 year ago
What is the incentive to divulge the information if they don't have to? Customer service? "We're the one bank that will tell you why we are dropping you as a customer"?
1 year ago
What is the incentive to divulge the information if they don't have to? Customer service? "We're the one bank that will tell you why we are dropping you as a customer"?
Probably some amount of customer service. Banks are at their distrection then on whether they want to tell you or not -- just like for any other reason for dropping you as a customer.
I guess more important than empirically whether banks tell you, it's that it should be their right to tell you if they want.