Comment by jeroenhd
4 months ago
Sometimes there are good reasons for a bank to call you. The infuriating part is that not every bank has a quickly accessible number to call back if you don't trust the caller. Caller ID may be useless, but me calling the official number for my bank is pretty hard to fake (unless my carrier is part of the scam).
My bank has a button inside the app that will confirm that a real bank representative is calling you, or provides a button to call the bank's emergency line if they're not. It's a simple and effective way of preventing scams that I think more banks should implement.
A ss7 attack could make your carrier part of the scam without their knowledge, such that calling back the number will connect you to the scammer and not the bank.