Comment by Dansvidania

4 months ago

I mean, the email says it's from Google Forms. Is that not suspect enough?

Unfortunately, when a person is getting support from a large corporation it's completely routine and normal for the follow-up e-mail to have random extra branding like "zendesk" or "atlassian" or "salesforce"

It's a clever move by the scammers - I can see how people would fall for it.