Comment by gorjusborg

My gut says that it isn't a lack of caring, or anything nefarious.

I think Hanlon's Razor is handy here:

"Never attribute to malice that which is adequately explained by stupidity".

In this case I'd modify it slightly, as I don't think it is stupidity at play, but ignorance. It takes activation energy to address ignorance, and its too easy to kill activation energy inadvertently. It could just be that the person who could fix it is not aware of the issue, and everyone else just looks at it and thinks, wow, someone should do something.