Comment by masto

This pops up at an interesting time. I'm thinking about starting a business that will require me to sell services to enterprise customers, and I feel much the same way about phone calls. I thought I would just have to get good at it, but maybe there's an opportunity to rethink the base assumptions. If my potential customers would rather have an e-mail exchange, I'd be all for it, so at the very least I can present that option up front.